Terms of Service
Last Updated: March 16, 2026
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and BuildSomething.io ("Company," "we," "us," or "our") governing your access to and use of the DORA AI Readiness Assessment platform, website, and all related services (collectively, the "Services").
BY ACCESSING, BROWSING, OR USING THE SERVICES, CREATING AN ACCOUNT, CLICKING "I ACCEPT," OR OTHERWISE INDICATING YOUR ASSENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICES.
If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case "you" and "your" shall refer to such entity.
2. Description of Services
The DORA AI Readiness Assessment platform provides software engineering team assessment tools based on the DevOps Research and Assessment (DORA) framework. The Services include, but are not limited to:
- Individual and team self-assessment surveys based on the DORA 2025 framework
- Automated scoring across multiple performance dimensions
- AI-powered analysis and recommendation generation
- Team performance archetype classification
- Enterprise campaign management for organizational assessments
- Report generation and data visualization
- Aggregate benchmarking and analytics
The Services are provided for informational and guidance purposes only. Assessment results, scores, classifications, and recommendations are generated algorithmically and through artificial intelligence and should not be considered definitive evaluations, certifications, or guarantees of any kind.
3. Account Registration and Responsibilities
Certain features of the Services may require you to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information to keep it accurate and current
- Maintain the security and confidentiality of your login credentials
- Accept all responsibility for all activity that occurs under your account
- Notify us immediately of any unauthorized access to or use of your account
You are solely responsible for all activities that occur under your account. We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice.
4. Acceptable Use Policy
You agree not to use the Services to:
- Violate any applicable local, state, national, or international law or regulation
- Infringe upon or violate the intellectual property rights or privacy rights of any third party
- Submit false, misleading, or fraudulent assessment responses or account information
- Attempt to gain unauthorized access to any portion of the Services, other accounts, or systems
- Interfere with or disrupt the integrity or performance of the Services or related infrastructure
- Use automated means (bots, scrapers, crawlers) to access or collect data from the Services without express written permission
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or algorithms of the Services
- Use the Services to develop a competing product or service
- Redistribute, sublicense, or resell the Services or any output thereof without express written authorization
- Remove, alter, or obscure any proprietary notices, labels, or marks on the Services
- Transmit any malware, viruses, or other harmful code through the Services
We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including without limitation removing offending content, suspending or terminating accounts, and reporting violations to law enforcement authorities.
5. Intellectual Property
5.1 Third-Party Intellectual Property
"DORA" and the "DevOps Research and Assessment" framework are trademarks and intellectual property of Google LLC. The DORA 2025 research findings and methodologies referenced in this platform are the intellectual property of their respective owners. Our use of the DORA framework is for assessment and educational purposes and does not imply endorsement by or affiliation with Google LLC.
5.2 Platform Intellectual Property
The Services, including all software, algorithms, scoring models, user interfaces, designs, text, graphics, logos, icons, images, audio, video, data compilations, and the selection and arrangement thereof (collectively, "Platform Content"), are the exclusive property of BuildSomething.io or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for their intended purpose. This license does not include the right to: (a) modify, copy, or create derivative works of the Platform Content; (b) use any data mining, robots, or similar data gathering methods; or (c) use the Platform Content for any commercial purpose not expressly authorized by us.
5.3 User Content
You retain ownership of the content you submit through the Services (e.g., assessment responses). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, analyze, and aggregate such content for the purposes of providing the Services, generating insights, and improving our platform. We may use de-identified, aggregate data derived from your content for research and benchmarking purposes.
6. Data and Privacy
Your use of the Services is also governed by our Privacy Policy, which is incorporated into and forms part of these Terms. By using the Services, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.
For enterprise customers processing employee data through the Services, you represent and warrant that you have obtained all necessary consents and authorizations from your employees and are in compliance with all applicable data protection laws.
7. Fees and Payment
Certain features of the Services may require payment. All fees are as set forth on our website or as agreed in a separate order form or enterprise agreement. Unless otherwise stated, all fees are in U.S. dollars, non-refundable, and exclusive of applicable taxes. We reserve the right to change our pricing at any time upon reasonable notice.
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BUILDSOMETHING.IO EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
- WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
- WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY ASSESSMENT RESULTS, SCORES, CLASSIFICATIONS, OR RECOMMENDATIONS
- WARRANTIES THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
ASSESSMENT RESULTS ARE PROVIDED FOR INFORMATIONAL AND GUIDANCE PURPOSES ONLY. They do not constitute professional consulting advice, certifications, or guarantees of performance. The DORA-based assessments, AI-generated analyses, archetype classifications, and recommendations are algorithmic outputs and should be used as one input among many in your organizational decision-making processes. You should not rely solely on assessment results for any business, employment, or organizational decisions.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM BUILDSOMETHING.IO OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BUILDSOMETHING.IO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY OF THE FOLLOWING, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT BUILDSOMETHING.IO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES:
- Any indirect, incidental, special, consequential, exemplary, or punitive damages
- Loss of profits, revenue, data, business opportunities, or goodwill
- Cost of procurement of substitute goods or services
- Any damages arising from or related to your use of or inability to use the Services
- Any damages arising from unauthorized access to or alteration of your data or transmissions
- Any damages arising from statements or conduct of any third party on the Services
- Any damages arising from reliance on assessment results, recommendations, or AI-generated content
- Any other matter relating to the Services
IN NO EVENT SHALL BUILDSOMETHING.IO'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO BUILDSOMETHING.IO FOR THE SERVICES DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
THE LIMITATIONS OF LIABILITY SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN BUILDSOMETHING.IO AND YOU. THE SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU, IN WHICH CASE LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
10. Indemnification
You agree to indemnify, defend, and hold harmless BuildSomething.io, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:
- Your access to or use of the Services
- Your violation of these Terms or any applicable law or regulation
- Your violation of any rights of any third party, including intellectual property or privacy rights
- Any content you submit, post, or transmit through the Services
- Your negligent or willful misconduct
- Any use of assessment results by you or any person you share them with
This indemnification obligation shall survive the termination or expiration of these Terms and your use of the Services.
11. Governing Law
These Terms and any dispute arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law provisions. You agree that the federal and state courts located in Travis County, Texas shall have exclusive jurisdiction over any dispute not subject to the arbitration provisions set forth below.
12. Dispute Resolution and Binding Arbitration
12.1 Informal Resolution
Before initiating any formal dispute resolution proceeding, you agree to first contact us at inquire@buildsomething.io and attempt to resolve the dispute informally for at least thirty (30) days.
12.2 Binding Arbitration
If we cannot resolve the dispute informally, you and BuildSomething.io agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (including the determination of the scope or applicability of this agreement to arbitrate) shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Austin, Texas, or at another mutually agreed location. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
12.3 Class Action Waiver
YOU AND BUILDSOMETHING.IO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
12.4 Exceptions
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
13. Modifications to Terms
We reserve the right to modify these Terms at any time in our sole discretion. If we make material changes, we will provide notice by posting the updated Terms on this page with a revised "Last Updated" date and, where practicable, by notifying you via email or through the Services. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue your use of the Services immediately.
14. Termination
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach any provision of these Terms.
You may terminate your account at any time by contacting us at inquire@buildsomething.io.
Upon termination: (a) your right to access and use the Services will immediately cease; (b) we may delete your account and associated data in accordance with our Privacy Policy and applicable data retention requirements; (c) all provisions of these Terms which by their nature should survive termination shall survive, including without limitation Sections 5 (Intellectual Property), 8 (Disclaimer of Warranties), 9 (Limitation of Liability), 10 (Indemnification), 11 (Governing Law), and 12 (Dispute Resolution).
15. General Provisions
15.1 Entire Agreement
These Terms, together with the Privacy Policy and any applicable order forms or enterprise agreements, constitute the entire agreement between you and BuildSomething.io regarding the Services and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.
15.2 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
15.3 Waiver
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
15.4 Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms freely without restriction. Subject to the foregoing, these Terms shall be binding upon and inure to the benefit of the parties and their respective successors and assigns.
15.5 Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, power outages, or internet or telecommunications failures.
15.6 Notices
All notices to BuildSomething.io shall be sent to inquire@buildsomething.io. Notices to you may be sent to the email address associated with your account. Notices shall be deemed received on the day sent by email.
16. Contact Information
If you have questions or concerns about these Terms, please contact us at:
BuildSomething.io
Email: inquire@buildsomething.io
Web: Contact Form